Get in Touch
We'd love to hear from you! Our team is here to help you with all questions about our social online casino platform.
Support Team
Our dedicated team is available 24/7 for all your questions.
Email Us
Get in touch directly via support@schmertel.com
Response Time
We typically respond within a few hours.
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I create an account?
Click 'Join Now' on our homepage, enter your email, create a password, and you can immediately start playing our social casino games.
Is it really free to play?
Yes! schmertel is completely free to play. We offer a social casino experience without any payments or real money wagering.
What devices are supported?
Our platform works on all modern devices — smartphones, tablets, and computers in your web browser.
How do I reset my password?
Click 'Forgot Password' on the login page, enter your email, and follow the instructions to create a new password.
Can I play with friends?
Absolutely! Our platform encourages social interaction. You can connect with friends and compare leaderboards.
Are there daily rewards?
Yes, we offer daily login bonuses and special events — all without real money.
Other Ways to Reach Us
Help Center
Visit our comprehensive help center for detailed guides and tutorials.
Visit Help CenterLive Chat
Chat with our support team in real-time (available 24/7).
Phone Support
Call us for urgent matters: +44 20 7123 4567
Available Monday-Friday, 9 AM - 6 PM GMT